What are Data Sources in ServiceNow?

Data Sources in ServiceNow refer specifically to records that contain information regarding an import set. An import set is a temporary table that is used to import data from various external sources into ServiceNow. Each data source is configured to determine how the data should be processed during the import, including the format and mapping of fields from the external system to fields in ServiceNow tables.

This understanding is crucial for managing data effectively in ServiceNow, as it allows administrators to set up and execute imports of data from several different origins, such as spreadsheets, databases, or other applications, ensuring that the data is correctly formatted and integrated into the platform. This process is vital for maintaining data integrity and consistency within ServiceNow environments, allowing organizations to leverage external data effectively.

In contrast, the other options do not accurately define Data Sources. Access controls pertain to user permissions and security settings rather than data import processes. External cloud services refer to services provided over the internet, which may offer data but are not themselves the data sources within ServiceNow. User-defined settings typically relate to personal preferences or configurations within the application rather than the structured data management aspect that Data Sources represent.